Effective Date: June 22, 2026
FOUJI WODA (“FOUJI WODA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://foujiwoda.com/, contact us, request a consultation, or use our business VoIP, cloud communications, managed IT, and related technology services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Information You Provide to Us
When you submit a form, request a consultation, contact support, or communicate with us, we may collect:
- First and last name
- Company name
- Business email address
- Phone number
- Message details, questions, concerns, or service needs
- Information about how you found us
- Any other information you choose to provide
Business and Service Information
If you become a customer or use our communications or IT services, we may collect information necessary to provide and manage those services, including:
- Account and billing contact information
- User and administrator information
- Business phone numbers, extensions, call routing preferences, voicemail settings, and auto-attendant settings
- Service location information, including information required for E911 or emergency calling services
- Support tickets, troubleshooting details, and service requests
- Call logs, usage data, voicemail metadata, SMS/MMS metadata, and system activity logs
- Call recordings, voicemail content, chat content, or message content when such features are enabled by you or your organization
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visit
- Website usage and interaction data
- Cookie and similar tracking technology data
2. How We Use Information
We may use personal information to:
- Respond to inquiries and consultation requests
- Provide, operate, and improve our website and services
- Set up, manage, and support customer accounts
- Deliver VoIP, cloud communications, SMS, video meeting, call recording, call routing, managed IT, cybersecurity, and related services
- Troubleshoot technical issues
- Process billing and payments
- Send service-related communications
- Provide customer support
- Improve service reliability, security, and performance
- Detect, prevent, and respond to fraud, abuse, security incidents, and unauthorized access
- Comply with legal, regulatory, contractual, and emergency service obligations
- Send marketing communications where permitted by law
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website, improve user experience, measure website performance, and support marketing activities.
You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
4. Communications, Calls, SMS, and Recordings
Because FOUJI WODA provides business communication services, certain services may involve the processing of call, SMS, voicemail, chat, video meeting, and related communications data.
If call recording, voicemail transcription, SMS, or similar features are enabled by a customer, we may process the related data to provide the requested service. Customers are responsible for ensuring that their use of recording, monitoring, messaging, and communication features complies with applicable laws, including notice and consent requirements.
We do not listen to, review, or disclose communication content except as necessary to provide services, troubleshoot technical issues, comply with legal obligations, protect our rights, or as otherwise permitted by the customer or required by law.
5. How We Share Information
We do not sell personal information in the traditional sense.
We may share personal information with:
- Service providers and vendors who help us operate our website, communications platform, IT systems, billing, support, analytics, hosting, and security
- Telecommunications carriers, cloud communications providers, emergency service providers, and network operators as necessary to provide VoIP, SMS, E911, and related services
- Payment processors for billing and payment purposes
- Business successors in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
We require service providers to use personal information only as necessary to provide services to us and to protect it appropriately.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, enforce agreements, and protect our rights.
Retention periods may vary depending on the type of information, the nature of the service, customer configuration, contractual requirements, and applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, network, system, or method of transmission is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.
8. Your Choices
Depending on where you live and the laws that apply to you, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of certain processing
- Opt out of certain marketing communications
- Opt out of certain disclosures or targeted advertising where applicable
- Request a copy of your personal information in a portable format
To exercise privacy rights, contact us using the information listed in the “Contact Us” section below.
You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly. We may still send non-marketing service or transactional communications.
9. California Privacy Notice
This section applies to California residents.
Depending on your interaction with us, we may collect the following categories of personal information:
- Identifiers, such as name, email address, phone number, IP address, business contact details, and account identifiers
- Commercial information, such as services requested or purchased
- Internet or network activity information, such as website usage, device information, and browser information
- Audio, electronic, or similar information, such as call recordings or voicemail content when enabled by the customer
- Professional or employment-related information, such as company name, business role, or business contact details
- Geolocation-related information, such as approximate location derived from IP address or service location information needed for emergency calling
- Inferences based on interactions with our website or services
We collect and use these categories for the purposes described in this Privacy Policy, including providing services, customer support, security, analytics, marketing, billing, and legal compliance.
California residents may have the right to request access, deletion, correction, portability, and information about how personal information is collected, used, and disclosed. California residents may also have the right to opt out of the sale or sharing of personal information.
We do not knowingly sell personal information. To the extent any analytics, advertising, or tracking activity is considered “sharing” under California law, you may contact us to opt out.
We will not discriminate against you for exercising your privacy rights.
10. Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Third-Party Websites and Integrations
Our website or services may include links to third-party websites, applications, platforms, or integrations, including cloud storage, CRM, productivity, analytics, payment, or communications services.
We are not responsible for the privacy practices of third parties. You should review the privacy policies of any third-party websites or services you use.
12. International Visitors
FOUJI WODA operates in the United States. If you access our website or services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. Data protection laws in those locations may differ from those in your country.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” above. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise privacy rights, contact us at:
FOUJI WODA
1450 EAST 94TH STREET
BROOKLYN, NY 11236
Phone: (814) 206-5464
Email: davisdikemarie@foujiwoda.com